Terms and Conditions
The term ’CM Hair and Beauty Supplies Limited’, 'us', 'we' or ’seller’ refers to the owner of the website whose registered office is CM Hair and Beauty Supplies Limited, 206-208 Walsall Wood Road, Aldridge, Walsall, West Midlands, WS9 8HB. The term 'you', ’purchaser’ or ’buyer’ refers to the user or viewer of our website.
Our company registration number is 08353222 (UK).
Terms and Conditions
These terms and conditions shall be the only terms of the contract between CM Hair and Beauty Supplies Limited (Seller) and the purchaser (Buyer). No other conditions shall have effect unless agreed in writing.
Due to unprecedented demand and ensuring our staff remain safe as we process your orders. Our warehouse team are working hard to ensure you receive your orders as soon as possible but please expect a slight delay to the dispatch of standard delivery orders.
What Measures are we taking to protect customers from COVID-19
According to the World Health Organisation (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, we are constantly monitoring the situation (and any official advice issued in connection with the same) and CM Hair and Beauty Supplies are taking sensible measures to protect customers and staff. We suggest you review the WHO website for latest advice in this regard. Specifically, in respect of the threat of COVID-19, additional measures implemented by CM Hair and Beauty Supplies currently include the following:
- All of our employees have received additional education and training on hand hygiene and we have deployed additional hand sanitisers throughout all workplaces.
- We are adhering to UK Government guidelines and supporting employees who need to self-isolate for 7 days, should they have any concerns or show flu-like symptoms, have a high temperature or a persistent cough
- In addition, we are taking extra precautions on reducing any touch and transmission points throughout our premises and workplace.
COVID-19 Delivery Measures
- In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.
- Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.
- There is currently no impact on our delivery services at this stage, however, we encourage all customers to use your home address for delivery.
- Moving forward all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.
- You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.
- We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.
- We aim to open the warehouse back up on the June 15th with a one in one out the policy until further notice. Hand sanitisers will be available for customers to use when arriving and leaving the store.
- Click & Collect Service available for customers who choose to minimise risk and contact.
CM Hair and Beauty Supplies Limited operate exclusively as a wholesaler, it does not sell directly to the General Public. It does not deal with Consumer Sales. All sales are to the Trade. By placing an order with CM Hair and Beauty Supplies Limited you are confirming that you are not a Consumer for the purposes of the Consumer Credit legislation and for the Purposes of Sale of Goods legislation and that you are in business and purchasing the goods for the purpose of that business and not for personal use. All products sold on this website are intended for those qualified in the hairdressing or beauty trade and are for sale on a trade-only basis. Customers should be qualified to use the products sold on this website. Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by The Seller for trained or untrained personnel without qualified supervision using or the misuse of equipment supplied by The Seller or injury resulting from accidental misuse by untrained personnel without qualified supervision. If you are a business customer, it is your responsibility to ensure that you are insured for products that you are using and we reserve the right to ask for proof of professional status and to refuse to fulfil an order if we believe the person ordering is not a trade customer.
To shop in-store, you'll need to prove your work and/or are qualified in the hair or beauty industry. Our store will accept the following two forms of proof:
Salon business card and a letter from solicitor or accountant
Third-party insurance certificate
Course completion certificate
Student enrolment letter, stating course dates
Trade reference or buying card from another hair and beauty trade supplier
Business cheque book or business credit card
Along with one of the following forms of identification:
Use of Information
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colours of products may vary greatly due to differences in camera/monitor settings; product packaging may also be different to that shown.
We reserve the right to correct any pricing errors on the site at any time. Prices and special offers are correct at the time of goods being displayed on the website but are subject to alteration without prior notice. Unless otherwise
stated prices and delivery charges will be exclusive of VAT at ruling rates and delivery costs in Pounds Sterling unless otherwise stated. It is possible that some of the products in our catalogue may be mispriced. All prices are correct at time of print but may be subject to change without notice. For the latest prices visit www.cmhairandbeauty.co.uk
At CM Hair and Beauty Supplies “Our Aim is Your Gain” therefore our price promise guarantees you the lowest price available within a 10-mile radius of our store. If you can purchase the same product at a cheaper price than ours WE GUARANTEE TO MATCH THE PRICE. The same product must be available at a local supplier (within 10 miles of our warehouse). Our price promise applies where the price on offer can be verified by written evidence (advert or flyer). We are unable to accept handwritten offers and will not apply the Price Promise to other CM exclusive offers. We do not match website orders and our Price Promise is (In-store only)
Special Offers and Discounts
Special offers are subject to availability and may change without notice, and we reserve the right to restrict or refuse any order or application for credit at any time. In-store offers may not be available online; online offers may not be available in-store. When a free or discounted product is issued as part of a special offer, this must be returned or full selling price paid if the qualifying product is returned as unwanted. Offers are not to be used in conjunction with any other offer or discount. Our system will automatically calculate the best possible price based on the quantity added to your basket. If our system incorrectly prices up your basket and we undercharge for the items, we have the right to stall and re-calculate the full order and request the difference in payment before the order is completed and dispatched/collected. We take great care to ensure the accuracy of images, dimensions, prices and specifications. Whilst such descriptions are given as a guide and in good faith, they are subject to alteration without notice. Please note images are for illustration purposes only.
VAT Free Sale Terms and Conditions:
Our VAT Free equivalent sale means the total payable is the pre-VAT total of the merchandise. You will still be charged VAT (that's the law!) but the total amount you pay is as if we had not charged it. For example, if a product costs £10.00 +VAT the total you pay is £12.00. When we have a VAT Free Sale, we discount the price down to £8.33 +VAT so the total you pay is £10.00, which is the same as the original price, but without the VAT.
VAT Free discount does not apply to the delivery charge and will not be applied to products already subject to a price reduction or discount.
Our VAT FREE offers exclude the following brands and products :
Hair Extension Accessories & Tools
Dr Paw Paw
Plus any other current promotion/offers.
Please ensure you have entered any promotional codes before checking out, as discounts can not be applied retrospectively to an order.
i) Cash with Order Customers – Payment is due in full at time of order unless a credit account is held.
ii) Customers with a Credit Account – Payment is due in full, 30 days from date of invoice. Further orders will not be despatched whilst a balance is outstanding. CM Hair and Beauty Supplies Limited reserves the right to alter or amend credit charges, to withdraw credit, to accept or reject orders, to refuse applications, or with prior notice, to close an account.
iii) Special order items require a 50% deposit at the time of placing the order. This deposit is non-refundable. The remaining balance must be paid prior to despatch. Alterations or cancellations for special order items cannot be accepted.
iiii) Any cancelled or returned cheques issued to CM Hair and Beauty Supplies Limited will be subject to a £25 (per returned cheque) administration fee chargeable to the customer.
After 40 days a surcharge of 4% of the gross amount will be levied on a daily basis.
When you apply for Finance with Payl8r you will be redirected to the Payl8r portal for Payl8r to carry out the necessary credit checks. CM Hair and Beauty do not carry out any credit checks and are not involved with any repayments etc. For full terms and conditions please visit www.payl8r.com
Orders must be over £70 ex VAT (£84 inc VAT) Does not apply to orders where an offer code has been used, unless stated otherwise and excludes large or heavy items exceeding 20kg.
We aim to deliver within 1-3 working days. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible.
Only valid on orders within mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands, and certain areas of the UK may vary according to the size and weight of the parcel. For the same day despatch, orders must be placed before 3pm Monday - Thursday & 1pm Fridays. If the order is placed after 1pm Friday your order will be processed and dispatched on Monday. If a Monday falls on a bank holiday then the order will be out for delivery on Tuesday.
Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.
Furniture and equipment orders are normally delivered within 2 - 4 weeks although some items may take 6 - 8 weeks, you will be advised of the estimated delivery date shortly after your order is placed. Any furniture ordered will be delivered to the front door and ground floor premises only, as drivers are not insured to take upstairs or inside of premises. We advise that tradesmen who are booked to install items should only be arranged once in receipt of the goods.
Please note, delivery addresses cannot be changed on an order by a customer once payment has been taken. We are unable to change your delivery address on orders paid by PayPal. If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Customer Service Team.
- Free Delivery - 1 to 3 Working days - £0.00
- DPD - 1 to 2 Working days - £4.95
- Royal Mail 24H - 2 to 3 Working days - £3.99
- Royal Mail 48H - 3 to 5 Working days - £2.99
- Standard Delivery - 3-5 Working Days £4.95
- Furniture Delivery - 2-6 Weeks £15
Click & Collect
We have introduced a click & collect service from our Aldridge store on the same day if you place it before 8:30 am. We will be undergoing strict social distancing and safety measures in our store to ensure we can get you your order as safely as possible. Your order will be ready for you to collect, contact-free, simply press the door buzzer and tell us your name, stand back from the door, we'll bring your order to you and place on the doorstep for you to collect when we have closed the door fully.
How to order via Click & Collect
1) Logon to our website www.cmhairandbeauty.co.uk
2) Either login to your account or checkout as a guest
3) Add items to your basket as usual
4) Proceed to checkout
5) Complete your name and address details
6) Choose between Delivery or Click & Collect.
Upon completion of your order, you will receive an email confirmation. Your order will then be processed and an SMS will be sent out confirming your order is ready to collect.
Jaguar scissors are an order item only and will be ordered directly from the manufacturers after the purchase has been completed and confirmed. Delivery times may vary this is due to the huge variety of scissors available, however, we aim to deliver the goods within 10 days of purchase. Please allow anything up to 10 days for the delivery of any Jaguar scissors.
Simon Jersey Salon Wear are subject to availability and these items are dispatched directly from the supplier. The supplier will aim to despatch goods within 2 working days of order and delivery takes a further 2 working days, but this is only an estimate and time is not of the essence. CM Hair and Beauty will receive the goods and ship these out the same working day to avoid any delays. Our chosen courier Royal mail will aim to deliver the item the next working day providing the cut off point for this day has not passed, should this be the case the item will be delivered the following day.
Tanning Accessories are subject to availability and these items are dispatched directly from the supplier. The supplier will aim to despatch goods within 2 working days of order and delivery takes a further 2 working days, but this is only an estimate and time is not of the essence. CM Hair and Beauty will receive the goods and ship these out the same working day to avoid any delays. Our chosen courier Royal Mail will aim to deliver the item the next working day providing the cut-off point for this day has not passed, should this be the case the item will be delivered the following day.
REM Furniture - are subject to availability and these items are dispatched directly from the supplier to you. Times vary for each item and larger items can take up to 4-6 weeks depending on the item.
Suppliers delivery times may vary depending on weight, size and availability. If you have placed an order and this item is no longer available or has been removed for other reasons we will notify you at our first opportunity.
Hair Extensions -
Faulty or wrongly delivered goods
We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect or damaged goods are received please inform us by email within 48 hours of delivery to firstname.lastname@example.org and we’ll arrange a return of the goods (at our cost) and send out replacements as soon as possible. If it is more convenient for you to send the goods back to us, let us know and send to the address at the bottom of this page (refunds cannot be processed in-store) using recorded delivery and we’ll reimburse you the cost of this. Hair Extensions must be unused if you have used them we are unable to accept these back due to hygiene reasons (unused bundles must not be split/removed or tampered with).
We cannot and will not guarantee any hair extensions that are purchased without our special formulated Hair Extension aftercare products. These professional products are specifically designed to protect the hair and the Italian Keratin bonds. Failure to use these products could result in damaged and breakage of the tips causing hair to fall out and be unable to be replaced. CM Hair and Beauty Supplies LTD cannot be responsible in any way how the buyer uses or treats hair extensions. This includes an incorrect application, damage from perming, colouring (including purple shampoo) and cutting. This also includes modifying any of our products. We do not accept responsibility for damage to your hair or skin due to misuse. All products sold on this website should only be used by trained professionals who are qualified for Hair Extensions. Alterations to the extensions such as dying the hair can cause problems especially if you over-dying will kill the hair cuticles and any contact with the keratin bonds with seriously affect the keratin. As the hair is chemically processed to achieve the final end result colour tones, using dye on the hair may not take to the hair especially on the lighter blonde colours. We also recommend a skin test before applying for pre-bonded extensions: A patch test should be undertaken to check that you don’t have an allergic reaction to the cold resin (glue). To test your skin, place a small drop of glue behind your hair and leave for 24 to 48 hours to ensure you don’t have an adverse reaction. Removal of extensions should again only be done by trained professionals.
Colour Tones Unfortunately from time-to-time colour tones may vary from new batches, we always try to match up the shades the best we can but unfortunately on occasion our supplier cannot get an exact colour match when compared to our colour ring. If for any reason you are not 100% satisfied with the colour you have received you may return the unused product back to us within 14 days for a refund.
All products are subject to stock availability. Stock availability is shown on the website, however, if we have insufficient stock to fulfil the order, we will notify you by e-mail at the address given by you in your registration form. Stock is allocated on a first come first served basis once your order reaches our main server. The Seller doesn´t guarantee the availability of any item based on stock figures shown.
Our hair extensions have been tried and tested intensely and have always been of the highest standard, if the correct aftercare is taken your hair should last for a minimum of 1 month stated in all of our product descriptions, for maximum duration from the hair we recommend you do not apply excessive heat, colour or apply any products other than the recommended aftercare products on our website as these have been carefully formulated to protect the keratin bonds and the hair itself, remember the hair does not receive the natural nutrients your own hair receives and must be fed the correct products to supplement the hair extensions.
All items are guaranteed according to the individual manufacturer´s warranty. Any faulty items which are still under the manufacturer's warranty must be reported and sent back for inspection before a refund or replacement can be issued. This guarantee shall not apply to damage caused through fire, accident, misuse, fair wear and tear, neglect, or any attempt at repair or adjustment other than by our Service Department. Hair Extensions must be unused, if you have used them we are unable to accept these back due to hygiene reasons (unused bundles must not be split/removed or tampered with)
Orders received before 3.00pm will be despatched on a 24 hour delivery service (this can vary due to stock availability). Orders will normally be sent by preferred courier service. Charges will be as follows:
Orders with a net value of £70 or over will be sent carriage free†.
Orders will be despatched via our preferred courier service at a charge of £4.95+vat per order under £70 NET.
Please allow an extra 2–3 days for deliveries to the Scottish Highlands and Islands.
Please note: we cannot gurantee deliver to BFPO addresses as we use both Royal Mail and other couriers dependant on order size and weight for deliveries. Buyer would need to contact customer services if they wish for guranteed delivery via Royal Mail.
CM Hair and Beauty Supplies Limited shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or carriers.
Cancellation of an order
Cancellation of an order prior to delivery will only be accepted on the following terms:
Standard equipment or products – 5% handling charge
Special non–standard items not included in (a) above cannot be accepted for cancellation and payment must be made in full. Cancellation after despatch cannot be accepted.
Returns, Cancellations and Substitutions
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price.
Returning goods bought online is no problem, all we ask is that they’re returned within 28 days of delivery, unused and in their original packaging. Please email us at email@example.com to inform us of your intention to return goods and whether you are looking for an exchange or a refund. Goods must be returned to the address shown at the bottom of this page (refunds cannot be processed in-store), please ensure a copy of your invoice/receipt accompanies the return. We strongly recommend you use some form of recorded delivery as we cannot accept responsibility for any lost goods. If you’re unable to send goods back to us you can request that we arrange a collection, however the cost of this will be deducted from any refund due. The original delivery charge cannot be refunded. Furniture and equipment orders may be subject to additional conditions, please see below for details.
Due to hygiene regulations, we cannot accept returns (subject to our discretion) of the following products if the packaging has been opened; Scissors, Razors, Cosmetics, Hairbrushes, Hair Extensions, Body jewellery, Piercing tools & Foot Spas. This list is not exhaustive and does not affect your statutory rights.
All clearance sale items are non-refundable / non-returnable.
Furniture and equipment items
Most furniture and equipment items are built to order or custom built; these items are subject to the following additional terms of cancellation or return:
Furniture and equipment orders cannot be cancelled more than 5 working days after being placed, we may in rare circumstances accept the cancellation or return of an order outside of this time scale however this is at our discretion and may be subject to a charge of up to 20% of the value of the goods as well as the delivery charge.
It will be clearly stated on the relevant product information page if the item you’re considering is subject to these conditions.
Faulty or wrongly delivered goods
We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect or damaged goods are received please inform us by email within 48 hours of delivery to firstname.lastname@example.org and we’ll arrange a collection of the goods (at our cost) and send out replacements as soon as possible. If it is more convenient for you to send the goods back to us, let us know and send to the address at the bottom of this page (refunds cannot be processed in-store) using recorded delivery and we’ll reimburse you the cost of this.
For more information please see our returns policy.
14 Day Money Back Service
Goods must be returned within 14 days of receipt, in perfect working order with original packaging unused and unopened. Any items received without packaging will not qualify for this service. The Seller accepts no responsibility for items lost in transit, it is recommended that a receipt of posting is obtained and it is The Buyers responsibility to ensure adequate insurance is purchased to cover the terms being returned. CM Hair and Beauty Supplies Limited reserve the right to withdraw the offer at any time. The buyer is responsible for the return postage.
All products are subject to stock availability. Stock availability is shown on the website, however if we have insufficient stock to fulfil the order, we will notify you by e-mail at the address given by you in your registration form. Stock is allocated on a first come first served basis once your order reaches our main server. The Seller doesn´t guarantee the availability of any item based on stock figures shown.
All items are guaranteed according to the individual manufacturer´s warranty. Any faulty items which are still under the manufacturer's warranty must be reported and sent back for inspection before a refund or replacement can be issued. This guarantee shall not apply to damage caused through fire, accident, misuse, fair wear and tear, neglect, or any attempt at repair or adjustment other than by our Service Department. All glass items are specifically excluded from this guarantee.
Your online account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account. If you believe that your password has become known to anyone else, you must inform us immediately.
Secure Online Payment:
i) Transaction security - All transaction information passed between merchant sites and Sage Pay’s systems are encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
ii) Encryption and Data Storage - Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
iii) System security
Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
CM Hair and Beauty Supplies Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
CM Hair and Beauty Supplies Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name and Job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Customer IP Addresses
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- It ensures ease for returning customers who look to make more frequent purchases
- Allows any enquiries regarding recent purchases to be dealt with as quickly as possible
- Aiding our statistics and strategy when it comes to evaluating and growing the business
- Create tailored email marketing for customers that have opted-in to receiving communications
If you wish to subscribe from our marketing emails simply use the 'Unsubscribe' link at the footer of the email or contact our Data Protection Officer in writing to : Data Protection Officer, CM Hair and Beauty Supplies Ltd, 206-208 Walsall Wood Road, Aldridge, Walsall, WS9 8HB
Where Your Information Is Stored
- MAGENTO: Our Ecommerce management system holds a copy of the customer billing/delivery address, VAT Number (if You have provided one) customer email address and phone number. This allows us to print the postage label for the package to be sent.
- Our internal stock management system holds a copy of the customer billing/delivery address, VAT Number (if You have provided one) customer email address and phone number. This allows us to print the postage label for the package to be sent.
- HHT Order Picker: Our internal picking system stores ordered product(s) information, customer name, delivery address, email address and phone number. This acts as way of referencing that the correct products are being taken out of stock for the correct customer orders.
- HHT Dispatch: This internal software allows us to monitor the successful dispatch of orders. It also stores ordered product(s) information, customer name, delivery address, email address and phone number.
- MAILCHIMP: This online programme enables us to contact you via the email address you have provided us with to keep you updated on sales, new products, offers etc. This stores your email address only.
- GODADDY: This online programme enables us to contact you via the email address you have provided us with to keep you updated on sales, new products, offers etc. This stores your email address and name only.
- CM Hair and Beauty Supplies LTD use data encryption to ensure that customer information is not compromised when being held on our servers.
- Our data collection and retrieval is encrypted via an SSL Certificate from GODADDY. This protects our information as it gets accessed on the internet.
- Customer data stored regarding orders and accounts are stored for 5 years before deletion and removal.
How Your Information Is Protected
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to :-
CM Hair and Beauty Supplies Limited
206-208 Walsall Wood Road
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The information, services, products and materials contained in this site, including, without limitation, text, graphics and links, are provided in good faith and we adhere to keep all information correct, however not all images, promotions, prices or materials will be 100% accurate as we stock a huge amount of products that we change/update on a regular basis. Any such information can be changed without notice to the correct state.
All offers are subject to stock availability. Goods are sold on the understanding that they will only be used for their intended purpose by fully trained, responsible persons, or students under qualified instruction. New accounts will be required to confirm proof of professional qualification. Goods are not supplied on a sale or return basis. No responsibility will be accepted by CM Hair and Beauty Supplies Limited for damage or injury resulting from accidental misuse by untrained personnel without qualified supervision. All offers in this Directory are subject to stock availability, and we reserve the right to restrict or refuse any order or application for credit at any time. We also reserve the right to obtain credit information where necessary. We take great care to ensure the accuracy of images, dimensions, prices and specifications. Whilst such descriptions are given as a guide and in good faith, they are subject to alteration without notice. Please note images are for illustration purposes only. The Seller takes special care to show correct sizes and specifications and such descriptions, whilst given as a guide, in good faith, are subject to alteration by The Seller without notice. All colours are as near as can be displayed on a computer monitor.
Offers and Promotions
Unless stated otherwise our instore and online promotions do not include any of the following manufacturers - Xtend celebrity hair, Tigi Bedhead, Christian, Iz gel, Training courses. Our offers an not inclusive of any other running discounts or promotions.
Ordering Online - Visit our online store www.cmhairandbeauty.co.uk and visit the student area.
Store - Pick up from store - address details above
You can contact us on 01922 276232, please check our opening times online.
Delivery options can vary depending on the box ticked on the order form. Free delivery will apply when you tick the delivery to your College Campus box. An additional £4.99 charge will be applied if you require the kit to be delivered to an alternative address as stated upon completion of the form.
If we are unable to deliver your kit for any reason the parcel will be returned directly to the warehouse and a courier charge of £5.99 will be applied to your account. You will have the option for a reliever at a delivery charge of £5.99 or if a refund is necessary this amount will be deducted from the total kit price paid.
Payment for your kit will be taken in full upon receipt of your order. If for any reason the payment should decline a £5.00 administration charge will be applied when we process the payment again.
Checking Kit Contents
Please carefully check your kit immediately upon receipt carefully comparing with delivery Note / Invoice included within the packaging, if there are any issues or discrepancies you need to report you MUST do so within 7 days of receiving your kit. Please note that all orders processed by CM Hair and Beauty Supplies are quality checked and weighed prior to dispatch.
If you wish to return your item for any reason the kit must be returned in full, unused, and within the original packaging. Failure to comply by our Terms and Conditions will result in a decline of the refund. Return of the kit will be at your own cost and you will be responsible for insuring the parcel against any loss or damage that may occur during transit. All successful refunds will be actioned within 7 working days of receipt of kit.
CM Hair and Beauty Supplies Limited
The Registered Office Address:
206-208 Walsall Wood Road | Aldridge | Walsall | WS9 8HB
VAT NUMBER: 154 6864 81