Orders must exceed £70 (excluding VAT) or £84 (including VAT). This requirement does not apply to orders with an offer code, unless explicitly stated. It also excludes large or heavy items over 20kg and any products labeled as "Special Order Items - Ordered directly from our supplier."

We aim to deliver within 1-3 working days. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. 

Only valid on orders within mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands, and certain areas of the UK may vary according to the size and weight of the parcel. For the same-day dispatch, orders must be placed before 1 pm Monday-Friday. If the order is placed after 1 pm on Friday, your order will be processed and dispatched on Monday. If a Monday falls on a bank holiday, then the order will be out for delivery on Tuesday. Dispatch times can vary depending on stock availability, and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. Delivery times are quoted in good faith, and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

Furniture and equipment orders are normally delivered within 2 - 4 weeks, although some items may take 6 - 8 weeks, you will be advised of the estimated delivery date shortly after your order is placed. Any furniture ordered will be delivered to the front door and ground floor premises only, as drivers are not insured to take upstairs or inside of premises. We advise that tradesmen who are booked to install items should only be arranged once in receipt of the goods.

All local deliveries within a 20-mile radius will also be charged at the same rate of £5.95 ex VAT (£7.14 inc VAT) if the total value doesn't qualify for free delivery

Please note that delivery addresses cannot be changed on an order by a customer once payment has been taken. We are unable to change your delivery address on orders paid by PayPal.  If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Customer Service Team.

If you choose to have your parcel delivered by DPD, please note that parcels will not be left in a safe place or with a neighbour. DPD will send you an allocated time slot for your delivery, so please ensure you are available to accept it.

If a delivery attempt is missed, DPD will redirect the parcel to your nearest Pick-Up Shop and provide a collection window. Please note that photo ID is required to collect your parcel. You will receive a notification from DPD with the collection address and instructions. If the parcel isn’t collected within this timeframe, it will automatically be returned to the sender for processing. For full details, please refer to the Returns section in our Terms & Conditions regarding failed deliveries.
Unfortunately, once the parcel has been returned to us, we’re unable to request a redelivery on your behalf.

You can manage your delivery preferences through DPD's notification system or by contacting DPD directly to specify your instructions. However, if your parcel is delivered according to your specified instructions and it goes missing, is damaged, or has missing contents, CM Hair and Beauty cannot be held responsible, as you have opted into this service directly with DPD.

If your DPD consignment is sent back to the sender through no fault of our own, we will communicate with you to either refund or redeliver. A refund will be actioned less the original delivery fee, and in some cases, you may incur restocking fees if your order contains special delivery items. For a redelivery of your order, you'll be required to cover the cost of the redelivery. This will be the same cost as what you originally paid for your delivery.

Same Day Collection £0.00

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• 48H Tracked - Est 2-3 Working Days (On Orders Placed Before 1 pm) £3.99+vat
• 24H Tracked - Usually Next Day (On Orders Placed Before 1 pm) £4.99+vat

• Free Next Day Delivery Over £70+vat (On Orders Placed Before 1 pm)
• Next Day (On Orders Placed Before 1 pm) £5.95+vat
• DPD - Next Day Over 20kg Delivery (On Orders Placed Before 1 pm) £5.95+vat
• DPD - Special Item Delivery (Est Delivery: 3 - 5 Working Days) £5.95+vat
• DPD - UK Highlands, Islands & NI (Est Delivery: 2 - 5 Working Days)

Furniture (Est Delivery: 2 - 6 Weeks) £15+vat

Our cut-off point for same-day dispatch is as follows:

Monday - 1 pm
Tuesday - 1 pm
Wednesday 1 pm
Thursday - 1 pm
Friday - 1 pm