click and collect service

Latest COVID Information - 4/1/21

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COVID-19 
Updated 31st December 12:00pm

Following the latest government announcement, the warehouse has now been forced to close and our telephone lines will be non-operational during these times, however, our Click & Collect service will be available from the 4th January between 8:30am - 10am repeating Monday’s,
Wednesday’s and Friday’s until further notice. You will receive a text message to advise your order is available to collect.

Please do not make your journey to the store until you have received your collection text message and please bear in mind we will be closing the warehouse at 10am on the days specified. 

If you’re unable to pick up your order on the day of the SMS message then please arrive on any of the other days specified above between 8:30 and 10am.


Click & Collect Service - Post COVID
Orders must be placed before 8:30am for same-day collection Mon - Fri. We are not currently operating on weekends.

Click & Collect address:
CM HAIR AND BEAUTY SUPPLIES
206-208 Walsall Wood Road
Aldridge
Walsall
WS9 8HB

How to order via Click & Collect:

1) Logon to our website www.cmhairandbeauty.co.uk
2) Either login to your account or checkout as a guest
3) Add items to your basket as usual
4) Proceed to checkout
5) Complete your name and address details
6) Choose between Delivery or Click & Collect.

Upon completion of your order, you will receive an email confirmation. Your order will then be processed and an SMS will be sent out confirming your order is ready to collect.

Free Delivery
Orders must be over £70 ex VAT (£84 inc VAT) Does not apply to orders where an offer code has been used, unless stated otherwise and excludes large or heavy items exceeding 20kg and any products marked "Special Order Item - Ordered directly with our supplier".


We aim to deliver within 1-3 working days. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. 


Delivery
Only valid on orders within mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands, and certain areas of the UK may vary according to the size and weight of the parcel. For the same day despatch, orders must be placed before 3pm Monday - Thursday & 1pm Fridays. If the order is placed after 1pm Friday your order will be processed and dispatched 
on Monday. If a Monday falls on a bank holiday then the order will be out for delivery on Tuesday. Dispatch times can vary depending on stock availability and any guarantees made as to delivery times are subject to any delays that can result from transport delays or force majeure, for which we will not be held responsible. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

Furniture and equipment orders are normally delivered within 2 - 4 weeks although some items may take 6 - 8 weeks, you will be advised of the estimated delivery date shortly after your order is placed. 
Any furniture ordered will be delivered to the front door and ground floor premises only, as drivers are not insured to take upstairs or inside of premises. We advise that tradesmen who are booked to install items should only be arranged once in receipt of the goods.

All local deliveries within a 20mile radius will also be charged at the same rate of £4.99 ex VAT (£5.99 inc VAT) if the total value doesn't qualify for free delivery

Please note, delivery addresses cannot be changed on an order by a customer once payment has been taken. We are unable to change your delivery address on orders paid by PayPal.  If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Customer Service Team.

Delivery Methods (ex VAT)

  • Royal Mail - 24H (Estimated Delivery: 2 - 3 Working Days) £3.99
  • Royal Mail - 48H (Estimated Delivery: 3 - 5 Working Days) £2.99
  • DPD - Standard Delivery (Estimated Delivery: 1 - 2 Working Days) £4.95
  • DPD - Over 20kg Delivery (Estimated Delivery: 1 - 2 Working Days) £4.95
  • DPD - Free Standard Delivery (Estimated Delivery: 1 - 3 Working Days) £0.00
  • DPD - Special Item Delivery (Estimated Delivery: 3 - 5 Working Days) £4.95
  • Furniture Courier - Furniture Delivery (Estimated Delivery: 2 - 6 Weeks) £15.00
  • Click and Collect £0.00

CLICK & COLLECT LEAFLET