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Updated COVID-19 Information

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COVID-19

Click & Collect
Orders must be placed before 8:30am for same-day collection from 10am to close Mon - Fri. We are not currently operating on weekends.

Delivery
Due to unprecedented demand and ensuring our staff remain safe as we process your orders. Our warehouse team are working hard to ensure you receive your orders as soon as possible but please expect a slight delay to the dispatch of standard delivery orders.

What Measures are we taking to protect customers from COVID-19
According to the World Health Organisation (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, we are constantly monitoring the situation (and any official advice issued in connection with the same) and CM Hair and Beauty Supplies are taking sensible measures to protect customers and staff. We suggest you review the WHO website for latest advice in this regard. Specifically, in respect of the threat of COVID-19, additional measures implemented by CM Hair and Beauty Supplies currently include the following:

  • All of our employees have received additional education and training on hand hygiene and we have deployed additional hand sanitisers throughout all workplaces.
  • We are adhering to UK Government guidelines and supporting employees who need to self-isolate for 7 days, should they have any concerns or show flu-like symptoms, have a high temperature or a persistent cough
  • In addition, we are taking extra precautions on reducing any touch and transmission points throughout our premises and workplace.

COVID-19 Delivery Measures

  • In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.
  • Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.
  • There is currently no impact on our delivery services at this stage, however, we encourage all customers to use your home address for delivery.
  • Moving forward all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.
  • You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.
  • We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.
  • Hand sanitisers will be available for customers to use when arriving and leaving the store.
  • Click & Collect Service available for customers who choose to minimise risk and contact.