CM Hair and Beautys VIP CLUB Terms & ConditionsCM Hair and Beautys VIP CLUB Terms & Conditions

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VIP CLUB TERMS & CONDITIONS

 As a VIP CLUB member, you are responsible for using your membership in accordance with our terms and conditions. Any breach may result in the termination of your membership without a refund.

CM Hair and Beauty Supplies reserves the right to approve or deny membership and may modify terms and conditions at its discretion. We will notify you of any major updates to these terms and conditions.

All other CM Hair and Beauty Supplies terms and conditions also apply.


SUBSCRIPTION & PAYMENT

Our exclusive VIP CLUB Membership is available as a monthly or annual subscription for all Trade customers. Membership is designed to reward your loyalty with access to exclusive pricing, special discounts, and Reward Points every time you shop.

Subscription & Payment
1) Monthly subscriptions are billed automatically on the same date each month.
2) Annual subscriptions are billed automatically on the renewal date.

Your membership will continue automatically, and you do not need to take any action to maintain your VIP CLUB benefits.

TRADE ONLY CUSTOMERS

CM Hair and Beauty Supplies is a trade-only website and reserves the right, either at the time of purchase or afterwards, to assess whether a transaction qualifies as business use.


PLEASE READ BEFORE PURCHASING VIP CLUB MEMBERSHIP

Our VIP CLUB Membership is exclusively available for online purchases only, and benefits can only be redeemed online.

Customers shopping in our retail store are not eligible to join the membership, earn, or redeem points in-store.

Memberships cannot be purchased with PayPal, Klarna, ClearPay or Apple Pay and must be purchased on it's own.

Please do not combine the VIP CLUB membership with any other physical products in your basket. Once your purchase is complete, log back into your account — your account will have been upgraded to our exclusive

VIP CLUB! Happy shopping.


BENEFITS

1) Unlimited VAT FREE on Products
2) Up to 30% off Hair Colours
3) 5% Back with Reward Points
4)  Unlock Offers on Premium Brands


VAT FREE OFFER ON PRODUCTS

We intend to offer unlimited VAT FREE discounts for the duration of your VIP CLUB membership, but we reserve the right to withdraw promotions/offers without notice.

The promotion will remain unless margins are significantly reduced or suppliers advise us to terminate the promotion on their brand.


EXCLUSIONS

We’d love to offer VAT FREE savings and Reward Points on every item, but some products and offers are already heavily discounted or have very limited margins, making it impossible for us to apply further discounts to these items.

You can enjoy basket discounts and still earn Reward Points, provided the products have the visible banners
 REWARDS  or  VIP CLUB 

Reward Points and additional discounts cannot be applied when a discount code is used. Applying a discount code will override your basket, replace any existing discounts, and remove any Reward Points earned on that order.

Here's a list of exclusions:


CATEGORY EXCLUSIONS

 

Training Courses, Hair Extensions & Clearance

 


BRAND EXCLUSIONS

Izabelle Hammon, Christian Faye, Color Smash, Simon Jersey, Dr Paw Paw, Osmo Ikon Bundle Deal, Olaplex, Angel En Provence, Retinol, Isol, Silhouette, Overline, Carlton & Action De Gala


EARNING REWARD POINTS

Once your order on cmhairandbeauty.co.uk is complete and finalised, your points will be automatically added to your VIP CLUB account

  1. You will earn 5 Reward Points for every £1 you spend on qualifying items. Any product that is part of the Rewards programme will display a purple banner located on the bottom right corner of a product.

      REWARDS 

    2. Once your order is complete and finalised, your points will be automatically added to your VIP CLUB account.

  2.  3. To earn Reward Points online, you must be logged into your registered VIP CLUB account.

    4. CM Hair and Beauty Supplies reserves the right to withdraw points, promotions/offers without notice

     5. Reward Points will be rounded down to the amount of your spend.

    6. Promotional/Offers codes (eg VAT FREE) cannot be used in conjunction with any redemption of points. 

 

SPENDING REWARD POINTS

1. 1 point is worth 1p and can be redeemed on products online at CM Hair and Beauty Supplies. This offer is non-transferable.

2. You cannot spend your points if your reward points total is less than your basket value.

3. Promotional/Offers codes (eg VAT FREE) cannot be used in conjunction with any redemption of points.

4. We reserve the right to substitute or remove products and services available for our VIP CLUB point collection and redemption without notice.

5. Your points are valid for 60 days and will expire after this time.

6. All Reward Points can only be redeemed online!

 


MEMBERSHIP TERMINATION

We reserve the right to take any necessary action—including suspending or cancelling a VIP CLUB account and voiding any accumulated Reward Points—if we have reason to believe there is misuse of the membership program, affiliated clubs, or related offers.

 


RETURNING GOODS

1. If you return a product for a refund, the points earned from that purchase will be deducted from your VIP Club account.

2. For full refund policy please see our terms and conditions.

 


DATA PROTECTION

CM Hair and Beauty Supplies is committed to protecting your privacy. We will always keep your personal information safe, we will never sell it to third parties and will only send you marketing material if you have agreed we can do so.

To enable us to provide and inform you about our products and services, we share your information between companies in the CM Hair and Beauty group and with external businesses working on our behalf in the UK.

Please refer to our privacy policy for full details of how and why we use your personal information.

 


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