Discount codes will override any other existing promotions, including bundle offers (e.g., "5 for 4"). You cannot combine multiple discounts or offers, including special-priced items. If an item is already discounted, no additional discount will be applied. These special priced items will be calculated separately and reflected in the basket summary.

Important: Please make sure to enter any promotional codes before completing your checkout. Discounts cannot be applied retroactively to an order.

The following categories are excluded from our VAT FREE sales:

1. Training Courses
2. Hair Extensions
3. Clearance

The following brands are excluded from our VAT FREE sales:

1. Izabelle Hammon
2. Christian Faye
3. Color Smash
4. Simon Jersey
5. Dr Paw Paw
6. Osmo Bundle Deal
7. Olaplex
8. Angel En Provence
9. Retinol
10. Isol
11. Silhouette
12. Overline
13. Carlton
14. Action De Gala

Reward points will not be earned on VAT FREE promotions.

1. Sunbed Supplies
2. Izabelle Hammon
3. Color Smash
4. Simon Jersey
5. Dr Paw Paw
6. Osmo Bundle Deal
7. Olaplex
8. Angel En Provence
9. Matrix
10. Orders over £425+vat
11. Not in conjunction with coupon codes

Keep an Eye Out for the Reward Banner on Products – If You See It, You’ll Earn Points!

Please note that reward points are not earned on purchases of clearance items or any specially discounted products. These items are already offered at significantly reduced prices, and as such, are excluded from our rewards program. This policy helps us maintain the best possible pricing on sale and promotional items while preserving the value of our loyalty rewards for regularly priced merchandise.

Special offers are subject to availability and may change without notice and In-store offers may not be available online, and vice versa.

Offers cannot be combined with any other promotions or discounts. Our system will automatically apply the best available price based on the items in your basket. Discount codes will take priority and replace any other offers.

In the event of a pricing error where the system undercharges your order, we reserve the right to pause, re-evaluate the total, and request the outstanding balance before processing and dispatch/collection.

We strive to ensure the accuracy of product images, dimensions, prices, and specifications, but these details may be subject to change without notice. Please note that all images are for illustrative purposes only.

Our VAT Free equivalent sale means the total payable is the pre-VAT total of the merchandise. You will still be charged VAT (that's the law!) but the total amount you pay is as if we had not charged it.

For example, if a product costs £10.00 +VAT the total you pay is £12.00. When we have a VAT Free Sale, we discount the price down to £8.33 +VAT so the total you pay is £10.00, which is the same as the original price, but without the VAT. 

VAT Free discount does not apply to the delivery charge and will not be applied to products already subject to a price reduction or discount.