How to Serve Sensitive Colour Clients: Improving Salon Standards

Supporting sensitive colour clients is now essential for UK salons. With more clients concerned about ingredients, scalp comfort and sustainability, stylists need colour systems that protect results and reputation. Choosing the right colour line from trusted UK suppliers like CM Hair & Beauty Supplies helps salons deliver safe, reliable and high-performance colour services.

Sensitivity to ammonia or PPD is increasingly common, with around one in five UK clients experiencing irritation such as redness or itching. This makes it harder for stylists to balance bold results with client safety. Using low-irritant or ammonia-free professional colours allows salons to offer strong, long-lasting shades with reduced risk of discomfort.

More clients actively look for gentle, vegan or ammonia-free permanent colours that still deliver reliable results. Salons using modern low-irritant systems report more new clients and higher repeat business, especially from people who previously avoided colour due to sensitivity concerns.

Professional, gentle formulas from CM Hair & Beauty Supplies offer:

• full grey coverage

• true-to-tone colour

• reduced scalp irritation

• improved shine and condition
  
  

Modern formulations now match the performance of traditional permanent colours, removing the need for compromise.

Clients also want colour that supports environmental values. Vegan formulas, eco-friendly packaging and responsible ingredient sourcing are now key decision factors. Options like Andreia permanent color 0% Ammonia combine reduced irritation with sustainability and compliance with UK/EU cosmetic standards.

Offering low-irritant, cruelty-free and eco-conscious colour helps salons stand out and build trust with clients who value ethical beauty and high performance.

1. What causes sensitivity to permanent hair colour?

Ingredients such as PPD and ammonia can cause redness or irritation. Choosing low-irritant or ammonia-free colours helps reduce these reactions.

2. Can gentle or ammonia-free colours cover grey hair?

Yes. Many modern formulas provide up to 100% grey coverage with long-lasting, rich results.

3. Are vegan colours better for sensitive clients?

They can be. Vegan formulas often contain fewer harsh additives, but patch testing is still essential.

4. How can salons attract sensitive clients?

Highlight ammonia-free options, vegan formulas, and clear patch-testing policies. Stocking trusted brands from CM Hair & Beauty Supplies strengthens salon credibility.

5. Do gentle colours last as long as traditional colours?

Yes. Today’s low-irritant systems offer similar durability, shine and fade resistance.

6. What’s the best way to patch test sensitive clients?

Follow the manufacturer's instructions and test 48 hours before the appointment. Document results for safety.

7. Are eco-friendly or vegan colours more expensive?

Not always. Many sustainable professional brands are competitively priced through UK wholesalers like CM Hair & Beauty Supplies.

8. Can sensitive clients go blonde?

Some low-irritant and ammonia-free ranges offer gentler high-lift options. Always patch test first.

9. What should salons look for in gentle colour lines?

Ammonia-free formulas, low-PPD technology, vegan ingredients, nourishing oils and proven grey coverage.

10. Why choose CM Hair & Beauty Supplies for sensitive-safe colour?

They offer a curated range of vegan, ammonia-free and professional-grade colour systems like Andreia permanent color 0% Ammonia with fast UK delivery and strong salon support.